Book your Delivery
1300-432-216
served 200+
successful move
Book your Delivery
1300-432-216
served 200+
successful move
These terms and conditions govern the use of HighlandsXpress Furniture Delivery Service. By using our services, you agree to these terms and conditions. Please read them carefully. If you have any questions or concerns about these terms and conditions, please contact us before using our services. We reserve the right to modify these terms and conditions at any time.
By using our services, you confirm that you have read and agreed to these terms and conditions. If you do not agree to these terms, you must not use our services.
You must be 18 years or older to use our services.
You agree to provide accurate and complete information when using our services.
You agree not to use our services for any illegal or unauthorized purpose.
You agree to comply with all applicable laws and regulations when using our services.
You agree to indemnify us and hold us harmless from any claims, damages, or losses arising out of your use of our services.
You can request a local or interstate furniture delivery service through our website or by contacting us directly.
We will provide you with a delivery quote based on the size and weight of your furniture, as well as the delivery location.
We will make every effort to deliver your furniture within the specified timeframe. However, we cannot guarantee delivery times, as they may be affected by factors beyond our control, such as traffic conditions and weather.
If we are unable to deliver your furniture due to circumstances beyond our control, we will contact you to arrange an alternative delivery time.
If we are unable to deliver your furniture due to an incorrect or incomplete address, you will be responsible for any additional delivery charges.
The fees for our furniture delivery services are based on the size and weight of your furniture and the delivery location. We will provide you with a delivery quote before you confirm your order.
Payment must be made in full before we can deliver your furniture.
We accept payment by credit card or other payment methods that we may make available from time to time.
You are responsible for any fees or charges that may be incurred by your bank or payment provider.
You can cancel your furniture delivery order up to 24 hours before the scheduled delivery time. If you cancel your order within 24 hours of the scheduled delivery time, you will be charged a cancellation fee.
If we are unable to deliver your furniture due to circumstances beyond our control, we will offer you a full refund.
If you are not satisfied with the quality of our services, please contact us within 24 hours of delivery, and we will investigate the matter and offer an appropriate remedy, which may include a refund.
We will not be liable for any loss or damage arising out of your use of our services, including but not limited to loss of income, loss of profit, or consequential loss or damage.
Our liability to you in connection with any furniture delivery shall be limited to the cost of the delivery.
All intellectual property rights in our website and mobile application are owned by us or our licensors.
You may not copy, reproduce, or use any part of our website or mobile application
We understand that your furniture is valuable to you, and we take every precaution to ensure that it arrives at its destination safely and in good condition. However, accidents can happen, and unforeseeable events can occur.
For this reason, we recommend you purchase insurance coverage for your furniture during transit.
If you choose not to purchase insurance coverage, we will not be liable for any loss or damage to your furniture during transit.
We will not be liable for any delay or failure to perform our obligations under these terms and conditions if the delay or failure is due to circumstances beyond our control, including but not limited to acts of God, war, riot, fire, flood, or other natural disasters.
These terms and conditions are governed by the laws of the state in which we operate.
Any dispute arising out of or in connection with these terms and conditions will be subject to the exclusive jurisdiction of the courts in the state in which we operate.
We reserve the right to change these terms and conditions at any time without notice
By using our services after any changes to these terms and conditions, you agree to be bound by the revised terms and conditions.
If you have any questions or concerns about these terms and conditions or our furniture delivery services, please contact us using the details provided on our website. We are committed to providing you with excellent customer service and will do our best to address any issues you may have.